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Changing your mind

Since payment happens at the door, a change of mind costs nothing until the parcel is paid for.

During the call

Tell the advisor you no longer want the product and the order is cancelled.

At the door

Turn the parcel down in front of the courier. Nothing is paid and the parcel goes back to the distributor.

After paying

If the pack arrives damaged or is not what you ordered, write to contact@sensuro.shop with the product name and the mobile number used for the order. The answer gives the solution the distributor offers in your country.